Open, Up and ready to Serve….

December 6th, 2006

We are proud to announce that we have opened up a shop/office in the same building as the Grog Shop, just down the walkway on the left. We have a bright friendly OPEN sign in the window. Please swing by and say hello. We are offering spyware and virus removal for $80. Find our coupon, and get $20 off.

Roaring into the holiday months…

November 28th, 2006

I trust most everyone had a wonderful Thanksgiving, I know I sure did. It’s nice to think about the things we are grateful for. And we here in the shop are most definitely grateful to you, our customers and community for giving us this opportunity to serve you.

We are getting ready to launch our new store. Our goal is to have the doors open on Monday, Dec. 4th. Our hours will be 10am till 2pm Mon-Fri. We will be offering Spyware and virus removal ala “Aaron’s Secret Formula” for $80 per computer. Our shop is located in the same building as the Grog Shop, down the walk way, the door at the top of the far stairs. There will be a sign to guide your way. It will be a quick move in, and we hope to see you there. We are excited about opening an office as it will allow YOU greater access to us and we can serve you immediately. So tell your friends, tell your neighbors, tell anyone who complains that their computer is too slow, or that they get terrible pop ups, or if it seizes when Internet Explorer is turned on. Call us if YOUR computer is running slow and funky and such.

Almost EVERY machine is usually infected by some sort of adware, spyware, data miners, harmful cookies, and unless you clean it regularly, your computer will collect a lot of “stuff” to sift through, and cause poor performance. Not to mention that data miners, sift through your info, and upload it to their servers, using up your precious bandwidth. The more of these there are on a machine, the more bandwidth they can chew up, slowing your connection.

Enough of PunK’s techno babble….

Have a happy holiday season.

Please welcome Corey.

November 28th, 2006

The SPITwSPOTS team has grown. We have been gifted with the addition of Corey Rosano. He moved up recently from Oregon and found a natural place in both my home and in SPITwSPOTS. We are very glad he is here. Firstly, we can all thank him for the new logo. His input and creativity have affected many things, from how we are organized, to redesigning and cleaning up professional documents, contracts, and proposals. His experience is compatible with how we do things around here, and he has fit right in in MANY ways. Thanks for helping out and joining the team Corey.

Here it is! New and Improved!

November 15th, 2006

Well it should be fairly obvious that I have changed the format of the news room here. This is blogging software by Wordpress. I have modified the “Winter” theme by Ron and Andrea. Thanks for a great template to learn from.

Please feel free to get involved and leave comments and such. We can all learn this together. :)

Another new feature we have implemented is a live help chat feature found on any splash/access page. Having trouble?

Live help! Find this button for immediate support. To locate it, go to your login page, it’s located under our logo and phone number. Click on it and instantly start a chat session with one of our tech people.

Live help offline. If it looks like this, leave us a message, and we’ll get back at ‘cha.

Also in the works is a fresh advertising campaign, an office soon to come, and another premium SPITwSPOTS service to bring to Homer. Details are under our hat at the moment, but keep in touch here, and you’ll be the first to know.

Respect,

Brian “PunK” Ormond
webmaster@spitwspots.com

10.25.06

October 25th, 2006

I don’t know about all of you out there, but I have been dealing with an inordinate amount of spam lately. Spam in my inbox, spam on my forums, people calling me about spam, e-mailing me about spam… So I have decided to fight back and do something about it.I have had two different sorts of spam. SPAM bots on forums I provide, and spam in e-mail. (Most of us do I believe.) I have done some research and to date seem to have stopped, or at least quelled for the moment, the spam posts on infected forums. www.spitwspots.com/phpbb/, and (unrelated), www.thecramerfamilyreunion.com/phpbb/. I was the victim of spam bots, or programs designed to crawl the web looking for places to post commercial messages. I found a script that seems to have stopped it for now. I’ll also be ever more vigilant in the future as well.

As for Spam in the inbox, with the help of our web hosting company, www.Bluehost.com, I found an open source solution called SPAM Assassin www.spamassassin.org and have implemented it on the mail server for SPITwSPOTS and all people who have an e-mail address through us here. The good news is that this seems to be doing about half the job. The bad news is it seems to being doing about half the job. UPDATE: I have just turned on a feature called SPAMbox that aids in the auto filtering of the spam you are receiving. (This may be the other half.) If you wish to use your pop3 e-mail client to check the spam box, just add “/spam” (without the quotes) to the end of your pop3 login. (Example: yourname@spitwspots.com/spam). Call me @ 299.4052 if you need help with this.

From the documentation I have read so far, it seems to work along these lines: When using Outlook, Outlook Express, Macintosh Mail, or most email user agents, there should be a way to mark messages as “Junk”. When you do, your user agent sends a note to SPAMassassin on the mail server and it flags or tags all the info about the email. When it gets five warnings of the same info, it blocks it. So this is a “community effort”. Aaron has seen these EXACT SAME SPAMS on users’ computers that ARE NOT A PART OF THE SWS NETWORK. Meaning, this is rampant on MOST networks right now, and working together, we can each help rid ourselves this annoyance.

I found another layer of protection, one you can implement yourself, should you find SPAMassassin not getting the WHOLE job done. In a quick Google search, I found two programs that stood out as good spam blockers that work in conjunction with your user agent. It turns out that users of Outlook Express do not have a “report spam” feature, so here are two programs that add this feature. I have used SPAMbully for about 24 hrs as of this post, and I can say that I have gone from 15-18 spam’s per day, or 1 every hour or so, to 1 in the last 18 hours, and have not seen any since. Something here is working, and doing it’s job well. This program is also very easy to use. I plan on removing the program, seeing if the spam returns, then testing SPAMfighter to see how that works. I’ll post how the tests go.

And let me say loud and clear: I AM NOT A SPAM EXPERT! I can use all the knowledgeable help I can get. It would be great to see some forum participation, so I have created a Spam! topic for users to post questions, help tactics, personal stories and such. I believe it’s going to take an amount of cooperation to effectively battle this global phenomenon.

…And to those of you who know who you are….IF YOU’RE BUYING VIAGRA, REPLICA WATCHES, AND PIRATED SOFTWARE, STOP! THIS IS EXACTLY WHY THESE PEOPLE CONTINUE TO DO THIS TO US. BECAUSE IT IS PROFITABLE. IF WE TAKE AWAY THE PROFIT, BY NOT BUYING THIS CRAP, THEY WILL STOP!

Eh hem.

Excuse me.

My apologies for the rant. (I now step down from soapbox)

I’ll meet you all in the forums and we’ll work this out if it’s been a problem for you, too.

Respect,

Brian “PunK” Ormond
webmaster@spitwspots.com

10.15.06

October 15th, 2006

SPITwSPOTS member Nancy wrote in asking:Webmaster: I have two questions,

  1. What is the difference between a secure vs. a non secure hot spot? Anyone can log on to either, right?
  2. Why so much rebooting of nodes since Sept 26?

Let’s start with this; there are two categories to consider when discussing wireless security, 1) data encryption and 2) whether the users are firewalled from each other.

When data is being sent wirelessly, all traffic can be “sniffed”, meaning a third party has the ability to watch pieces of info, or packets, to go through the air. To secure your data a router will encrypt, or scramble it. With the proper code, the data is unscrambled and read. So, when you sign on to an access point and it asks for WEP encryption or such, it is asking for your piece of the math problem, or the “key” to unlock the code.

A public wireless network by default has to be unencrypted because people need to be able to connect. If one were to give out this key publicly, what would be the use? A private hotspot will ask for an encryption code before allowing you access.

Now, there are two jump points to be concerned with, one being from your laptop to the access point, and then the wireless network’s internal jumps.

We established that when a wireless signal leaves your machine, on its way to a router, it can be sniffed. On the SPITwSPOTS network, we solve this by offering an optional VPN connection, which is a Virtual Private Network. It encrypts the data between your laptop and the SwS network’s hard ware. SPITwSPOTS is the only local provider offering VPN connectivity to it’s premium members for full time security.

As for internal traffic, most all ISP’s have their own internal encryption. SPITwSPOTS uses many layers of high level encryption.

A HOTwSPOT is a secure open public access point. It allows anyone to log on while maintaining firewalls between users, meaning you cannot access any other computers on the network. (Nor can anyone else access your machine.) The second layer is called VPN security. A VPN connection allows for your data to be encrypted from the moment it leaves your laptop’s wireless card. This option is currently only available to premium users. For instructions on how to use a VPN connection, click here, or call Aaron @ 399.3379

So what does all this mean? Unsecured hotspots can cause problems and concern because your data could not only be sniffed, but any open or shared files you have may be freely accessed, and any virus’ or spyware on ANY other machine on the network, can infect you as well. This means that if one computer on an unsecured network is infected by a virus, it can then potentially spread to any other computer on the network. Not good.

Unfortunately, there are no easy tests to see if a network is secure, but there are ways available. One way consists of using two computers to access the network, and seeing if you can contact each other through the network. If you can ping or find the other computer’s files, you are not firewalled from other users, and thus are on an unsecured network. On a secure hotspot you should not be able to ping or access another computer’s files.

WHEW!!! With all that out of the way, there are several reasons that nodes have been rebooting since Sept. 24. We have had many changes in the RF (radio frequency) environment, (due mainly from noise from other wireless sources) and to rectify this, we make settings changes on the equipment, and many times this requires a reboot. Also, we have had an excessive number of compact flash failures. The operating system we use is stored on Compact Flash cards, (similar to USB thumb drives, but internal on the motherboard) and these cards have been failing on us, and we have been exploring why for several months. Unfortunately neither we, nor the OS developer knows why yet. We believe it’s a manufacturing defect, so we are currently changing the manufacturer of our CF cards. Failing CF cards is hard on our gear, and causes reboots. Finally, configuration changes also play a role. Think of the network as a living organism, and it becomes more tangible; it needs to be fed and loved each day to be sure it’s operating efficiently.

Hope all this techno jargon has answered your questions, and thanks for writing in Nancy .

Nancy received a free one week 1024 k pass for submitting questions that we posted and answered. The challenge remains to the rest of you loyal readers out there… send in a question that we post, and receive a free one week 1024 k pass. Not a bad deal, just ask Nancy .

Respect,

Brian “PunK” Ormond & the SPITwSPOTS Team
webmaster@spitwspots.com

10.3.06

October 3rd, 2006

Another week another post. As I sit and try to think of something to report on, I find that in a one week time, either little, or a lot can happen. This week, little went on in SPITwSPOT wLand. So, I am asking YOU, THE BELOVED READERS to help me out. Please drop me a line and let me know your topics of interest, questions left unanswered, that we can attempt to answer, or send me a review of our service. If I post it, I’ll give you a one week 1028k pass. (A $37.50 value!) Since it is YOU who I am writing to, it would be great to find out what you want reported on. This is my post. This is my challenge to you. Chat at ‘cha next week.Respect,
Brian “PunK” Ormond

9.26.06

September 26th, 2006

It’s been so long I don’t even know where to begin.Since last I posted we have stabilized our new OS and fixed most all the problems with the access page. The last one being that for some reason, one cannot login with the Firefox browser. Sorry for the inconvenience to any and all Firefox users. We also redesigned the access page (several times) and I would love to hear feedback and YOUR comments on how the user experience is. Our goal is to make it as clean, simple, easy and intuitive as possible. Help us to accomplish this goal by letting us know what you think. Click on the “Login Page” link to the top-left, and E-mail me.

We are happy to announce a great HOTwSPOT package that is already in place at the Washboard, the Lighthouse Village, The Alibi, and Bay Ave Bed and Breakfast. Swing by any of these places and see what a SECURE public HOTwSPOT feels like. Call Brian (me) at 299-4052 for more info.

We are also celebrating “Two Years of Wireless” with an Autumn Special. $100 off ANY setup through October! Any HOTwSPOT, Professional, or Residential setup receives this discount. Thanks to all of you who have made this landmark possible. Thanks for believing in our dream.

Sadly, we never made it across the bay this summer. WE ARE STILL LOOKING FOR PEOPLE TO MAKE THIS POSSIBLE. CALLING ALL FORWARD THINKERS OUT THERE TO HELP MAKE THIS HAPPEN!!!

Well that’s about all for this post. Aaron has passed me a new challenge to write here more often. If I start to slack again, please email me nasty letters saying how much you miss the new posts and I’ll get back on it. :)

Respect,
Brian “PunK” Ormond

A Day in the Life of a SPITwSPOTS Administrator

July 12th, 2006

Well Brian says I need to write more for the web sight ;) So I decided to Log my day during our recent software upgrade.

10:45am
Well here we go …..
Darius is putting on the climbing harness right now. Soon we will be running on qcode.
…..I really…really…really….REALLY hope today goes well.
10:58am
power is on…we are waiting for the first qorvus box to boot up……………………………………………………………..
11:15am
so far so good…except for mosquitoes……on to node #2 at the alibi……
11:27am
AT NODE B Darius is already just finishing up.
Darius says this one needs some weather proofing
11:40am
just finished testing new qorvus connection…So far I am quite impressed!
on to node T.

11:44am
Just arrived at T. Looks like Darius is almost done.
11:54am
I will have to finish configuring this one at the spit.
now its off to node K at the B&B
12:48
well this one took awhile. but we’re almost done ;) just a pain in the butt case…..
1:19pm
off to the spit…..I have to say that so far I am quite impressed with the unforeseen bandwidth performance !!! I just hope to day continues to be so trouble free…..
1:35pm
I’m on the spit and Darius is now more than one node ahead of me…..
2:04pm
Caught up to Darius. So fare everything seems to be working fine…on my way to south central radar.
2:23pm
caught up with Darius. He is still 2 nodes ahead…..;) so far so good
2:33pm
these ones went pretty fast…..now for node A…the last node on the spit!

4:27pm
Well we did A ….no problems..then a quick burger from the happy face (my favorite burger joint)…..now we have just finished node G and Darius is on his way to start the east end nodes. 10 down 12 to go! Note to self: Node G needs better grounding.
4:39pm
seems to be a problem with the splash page on G so I’m re-applying the patches.
4:55pm
ok …now I’m ready to go on to east end……
5:18pm
We are officially half way done…..
Getting a little concerned about inconveniencing customers…..Brian is making some calls to smooth the way…
5:41pm
we must be getting tired…we just lost 2 screws….fortunately we were able to “borrow” a couple from a local computer ;)

6:22pm
another node down…..hurrah!!
time to move on to the next one
6:23pm
Darius just finished another one……
6:37pm
moving on to node P
7:51pm
finally finished with C….moving on…..
9:59pm
Almost done…turns out people who are connected via Ethernet to their node are not getting internet :(
10:06pm
got Brian’s node working via Ethernet…not sure how…well on we go.
1:31am
I would be done …….but…….I still have this problem with Ethernet ports ;(
1:46am
alright!!! I’m pretty sure I have the solution….I’ll have to login to almost every node to apply the fix……..
2:52am
I think I’m done …….
I Hope I’m done……..
yah…I’m done…….
It took a little bit longer than I thought it would………
Good night…

the Battle Continues

July 6th, 2006

For over a month now we have been working in the shop with a new version of our mesh software which we believe will solve our network stability issues. Once we got the new software and began testing it we noticed that it lacked 4 features that are essential to the way users interact (signup and login) with our network. We contacted the software developers who (much to our delight) began going to work to implement the features we need. 2 of the 4 features were implemented fairly quickly and easily once the patches were ready. But the 3rd just didn’t work. So I have spent the last several days working with the developers to figure out how to make it work…..And finally…..at 1am….I figured it out…It was a pretty big deal because if we could not make it work we would have had to re-structure our entire “FREE 128″ system which has over 300 users. So now we have 3/4 of the original features need…And we can probably live for a while without the 4th one. It is just the feature that allows the automated billing system to automatically add a users mac address into in to their user profile at sign up. (in other words without it I will get a lot more support calls from users needing help because they have a dell not a mac…..ha…ha…) but I can probably live with that ;)