ATTENTION RESIDENTIAL CUSTOMERS!!

Ever since the early days of SPITwSPOTS there has been a problem.  It has affected a large number of our customers at one time or another. It was first notice during one of our earliest residential setups.  Or network has been shaped in part by attempts to minimize this problem.  He have endeavored to educate new customers on what to do if the problem occurs.  And we have tested a variety of different client devices to try and find solutions. None of these things brought us acceptable results.

Until now!!

The problem has been termed “node hopping”.  Many of you probably know what this is because you have called us and we have suggested that you turn off your equipment and routers for a few minutes and then turn them back on.  This typically solves the immediate problem for most people. Usually this is caused by the client equipment “hopping” from one SPITwSPOTS node to another.  When this happens your router or computer does not know how to communicate with the rest of our network.

I am happy to announce that we now have a solution for this problem.  And even better…It is very easy to implement.  HOWEVER it must be done on a per user basis.

SO IF YOU FIND THAT YOU HAVE TO REBOOT YOUR SPITwSPOTS EQUIPMENT OR YOUR ROUTER on a regular basis PLEASE CALL me at 399-3379 or call @299-4052 to make an appointment.  We will be happy to get rid of this problem for you and improve your internet experience.

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